Available for opportunities

Hussein Mourad

Software Engineer & Technical Product Manager

  • 3+ years building production full-stack, backend, and AI/ML systems
  • Scaled Makta’s backend to 4,000+ active users in a 7-month launch
  • Cut system latency 40% while leading an 8-person agile team at EK Tech
  • Shipped a remote patient monitoring platform processing 150,000+ events/day
UWO

Bachelor of Science, Computer Science (Honours Specialization)

University of Western Ontario · Graduating July 2026

Hussein Mourad — professional headshot

Experience

Building products that move the needle.

Technical product leadership and full-stack engineering across enterprise platforms, healthcare systems, and merchant products — with measurable impact on scale, latency, and delivery.

Associate Technical Product Manager

EK Tech Solutions Inc.·London, ON

September 2026 – Present

8

Team size

40%

Latency reduced

  • Lead strategy, development, and launch of scalable enterprise web applications, managing a cross-functional agile team of 8 developers and designers from roadmap to deployment.
  • Reduced system latency by 40% by architecting a microservices platform on Docker, gRPC, and Supabase.
  • Integrated ML pipelines (PyTorch, TensorFlow) into core user-facing features, automating 15+ hours of weekly manual data processing for enterprise clients.
DockergRPCSupabasePyTorchTensorFlowAgile

Software Engineer

iTelemed — Canada Telemedicine Group Inc.·London, ON

December 2025 – Present

150,000+

Daily events

3,000+

Patient records

92%

Model confidence

  • Spearheaded a scalable Remote Patient Monitoring platform processing 150,000+ daily telemetry events across 3,000+ patient records, enabling proactive healthcare interventions.
  • Engineered predictive models in PyTorch and TensorFlow that forecast vital sign anomalies at a 92% confidence rate, helping providers anticipate patient needs and act earlier.
  • Contribute to a shared production codebase with a multi-person engineering team through code reviews and Git-based workflows.
PythonPyTorchTensorFlowRPMGit

Software Engineer

Makta(opens in a new tab)·Remote

December 2025 – June 2026

4,000+

Active users

99.9%

Uptime

50,000+

Monthly transactions

  • Led architecture and full-stack development of a merchant rewards and customer-engagement platform, scaling the backend to 50+ beta merchants and 4,000+ active end-users within a 7-month launch window.
  • Achieved 99.9% uptime and sub-50ms response times under peak load through scalable backend services and RESTful APIs.
  • Processed 50,000+ monthly reward transactions and built campaign analytics that increased merchant retention tracking accuracy by 20%.
Full-stackREST APIsAnalyticsBackend

Technical Consultant (Intern)

EK Tech Solutions Inc.·London, ON

May 2024 – September 2025

200+

Active vehicles

25%

Faster transactions

15+

Risks resolved

  • Architected and built a native mobile app and responsive web platform for a major regional transportation provider, supporting real-time booking for 200+ daily active vehicles.
  • Conducted technical due diligence on 25+ product and feature proposals, resolving 15+ critical technical risks pre-development and preventing an estimated 18% in timeline overruns.
  • Built core functionality for a proprietary POS system, including real-time multi-vendor inventory sync and secure payments across 3 gateways, improving transaction speed 25%.
MobileWebPOSPayment gateways

Projects & Research

Research and systems that scale.

Research, distributed systems, and product architecture — work that blends engineering depth with practical delivery.

Honours Thesis Research

University of Western Ontario·January 2026 – July 2026

Parameter-efficient fine-tuning of speech-recognition models for Arabic dialects and low-resource languages, supervised by Dr. Ali Bou Nassif.

  • Fine-tuned multilingual transformer models (OpenAI Whisper) with LoRA and PEFT for Arabic dialects and low-resource languages, reducing computational training requirements by 70% and improving dialect-specific transcription accuracy by 15% over baseline Whisper models.
  • Curated and benchmarked a specialized dataset of 2,500+ Arabic-dialect audio and text samples to validate transcription accuracy.
AI/MLLoRAPEFTOpenAI WhisperPyTorchHugging Face

Distributed Ticket Booking System

Independent Project·March 2026

Engineered a fault-tolerant, containerized microservices architecture to manage concurrent user requests and prevent race conditions during high-traffic booking events.

  • Implemented a dedicated lock server with heartbeat monitoring to temporarily reserve tickets and automatically release them upon client disconnect.
  • Designed robust retry mechanisms and exponential backoff protocols to maintain system reliability during network partitions or node failures.
PythonFastAPIDockerMicroservicesDistributed Systems

Vocalis Connect Architecture Proposal

Independent Product Strategy·March 2026

Designed the system architecture and product scope for a specialized speech-assessment application, bridging the gap between applied AI/ML research and viable consumer software.

  • Architected the technical foundation for integrating advanced speech-recognition models into a low-latency user interface for real-time assessment.
  • Drafted comprehensive pitch documentation and MVP scoping requirements, translating complex machine learning capabilities into actionable product features.
System ArchitectureProduct StrategyMVP ScopingAI Integration

Technical Skills

A toolkit built for shipping.

Languages, frameworks, and platforms used across full-stack products, product strategy, cloud infrastructure, and applied AI/ML.

Languages

PythonTypeScriptJavaScriptJavaGoSQL

Web & Backend

ReactNode.jsNext.jsTailwind CSSRESTful APIsMicroservicesAPI Design

AI/ML & Data

PyTorchTensorFlowPandasHugging Face PEFTLoRAOpenAI WhisperPrompt Design

Product & Strategy

Product StrategyMVP ScopingAgile DeliveryMarket Research

Cloud & Tools

AzureAWSSupabaseVercelDockergRPCGitJiraFigmaCursorClaude

Certifications

Z Xplore — Concepts, Fundamentals & Advanced Badges

Languages

English (Native)Arabic (Fluent)

Leadership & Beyond

Discipline on the field. Impact in community.

Nine years of competitive athletics and student governance — leadership, mentoring, and tangible community outcomes.

9 years · Semi-professional

Competitive Soccer

Semi-professional for 9 years, including 6 years as team captain; 3 years as Assistant Coach for U17–U21 players.

Lebanese Student Association — Western University

VP External

Secured external sponsorships that cut the association’s direct funding requirement to 23% of total event costs.

Selected provincial representative

Ontario Student Leadership Conference

Selected to represent high school at the provincial leadership conference.

CONTACT ME

Get in touch.

Have a question about my work, want to discuss a project, or just want to say hi? Send me a message and I'll get back to you soon.

Quick response

I typically reply within one business day.

Open to opportunities

Currently exploring new roles in software engineering and product management.